FAQ
To serve you better, we've assembled a list of our residents' most frequently asked questions. If you don't find your answer here, feel free to contact us.
Frequently Asked Questions
Library
How long does it take to get a library card?
Our librarian will be able to supply you with a new library card the same day you apply.
What is the phone number for Hartshorne Public Library
You can contact the library at 918-297-2113.
Is there going to be a summer program for kids
We do offer a summer program for younger children! Give us a call if the current schedule is not posted.
City Hall
When is City Hall open?
City Hall is open from 8:30am - 5:00pm Monday through Thursday.
Ordinances
May I burn trash and leaves inside the city limits?
No, not at the current time due to dry conditions in our county. Please contact city hall if you have any questions.
Court Calendar & Dress Code
Payment for citations
Payment for citations will be accepted using check, money order or credit/debit card only. NO cash is accepted for payment
How often is court?
Court is held on the second (2nd) Tuesday of every month. Court is at 5:15. Please print name on sign in-sheet. If court is cancelled for any reason the court date is moved to the next month, 2nd Tuesday.
Procedures & Fines
Where do I pay my fines
- In person - 510 Main St, City Hall
- Pay by phone, or for questions concerning fines, court dates, etc. - 918-297-2402
- Pay Online - Pay your bill online by clicking the button below
Application Process
I am interested in applying for a job with the City of Haileyville, what do I do?
You will need to come to City Hall to pick up an application. Please ensure you meet the qualifications for the position you wish to be considered for. If you would like to include a resume, simply attach it to the completed application. You may mail or drop off the application at City Hall. Interviews will be scheduled accordingly.
Does the City of Haileyville hire part time employees?
Yes, we do hire part time employees. Availability of these positions will be posted here when available.
Building Permits & Inspections
What is the process for getting a building permit?
Should you have any questions, please feel free to give us a call or send us an email. We will be happy to help you.
Sanitation & Recycling
When are the garbage collection days for my street?
Please have your polycarts out at the curb by 6:00 am Monday morning.
Remember, observed holidays may alter the normal routine.
Water Utilities
How could I have used this much water?
The meters are read electronically around the 10th of the month. If you feel that your water usage was higher than normal, you could possibly have a leaky toilet or faucet that's difficult to detect. Just call the office and we'll work with you to solve the problem. With our new system it's possible to pull a profile on your meter which will show an hour by hour usage.
My bill is past due can I get an extension?
Please contact our office and a one-time extension will be extended to you for extenuating circumstances.
What do I do if I am experiencing low pressure?
Check your meter and the surrounding area for possible leaks. Next, call our office and report low pressure for your area.
Why do I have a previous balance when I know I sent in my payment?
We may have received it after the due date or we may not have received it at all. Call our office and we will help you solve the problem.
Why is my water discolored?
A repair could have been completed recently allowing air to enter the line, causing the milky look.
New Resident Resources
How do I sign up to receive Alerts and News & Notices?
Simply click the "Sign Up for Alerts" button located ……fill out the brief form with your preferred contact information and click submit
Where do I go to vote?
All City elections are conducted by the City of Haileyville please visit the elections page for locations and upcoming election information.